Welcome to BuyMonitorsNow.com’s FAQ section! We’ve compiled answers to the most common questions about our products, shipping, payments, and more to help you have a seamless shopping experience.
Product Questions
1. What types of products do you sell?
We specialize in premium technology products including All-In-One Computers, Gaming Equipment (desktops, laptops, accessories), Computer Peripherals (speakers, microphones), Networking Devices, and more from top brands like Lenovo, Logitech, and HP.
2. Are your gaming products suitable for competitive gaming?
Absolutely! We carry high-performance gaming monitors, keyboards, mice, and headsets specifically designed for competitive gamers who demand low latency and premium quality.
3. Do you offer color-accurate monitors for design professionals?
Yes, we stock professional-grade monitors with excellent color accuracy that are perfect for graphic designers, photographers, and other creative professionals.
Shipping & Delivery
1. How long does shipping take?
We offer two shipping options:
- Standard Shipping: 10-15 days after dispatch via DHL/FedEx ($12.95)
- Free Shipping: 15-25 days after dispatch via EMS (free for orders over $50)
All orders are processed within 1-2 business days before shipping.
2. Do you ship internationally?
Yes! We ship worldwide except to some remote areas in Asia and other locations. Our international shipping is transparent with no hidden fees, and we partner with trusted carriers for reliable delivery.
3. How is my order packaged?
All orders are professionally packaged with protective materials to ensure your premium tech products arrive in perfect condition, no matter where you’re located.
Returns & Refunds
1. What is your return policy?
We offer a 15-day return window from the delivery date. Items must be in original condition with all packaging. Return shipping costs may apply – please see our full return policy for details.
2. What if my product arrives damaged?
In the rare case of damage during shipping, please contact us immediately at [email protected] with photos of the damage and packaging. We’ll work quickly to resolve the issue.
Payments & Security
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
2. Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all payment transactions. You can shop with confidence knowing your financial information is secure.
Account & Support
1. How can I track my order?
All orders include tracking information that will be sent to your email once your package ships. You can track your order from our warehouse to your doorstep.
2. How do I contact customer support?
Our friendly customer support team is available via email at [email protected]. We typically respond within 24 hours.
3. Where is your company located?
Our headquarters is located at 6000 Parker Dr, Deale, US 20751, but we proudly serve customers worldwide (excluding some remote areas).
Still Have Questions?
If you don’t see your question answered here, please don’t hesitate to reach out to our customer support team at [email protected]. We’re here to help you power your tech lifestyle with fast, reliable service!